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AT&T's New Guarantee Promises to Compensate Users if There Are Outages
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
AT&T Launches New Guarantee, Promises to Compensate Customers for Outages
AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with
AT&T to credit qualifying customers after service outages: Who is eligible?
AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose phone service or fiber connectivity. The telecommunications giant touted its new “AT&T Guarantee” in a press release issued Wednesday.
AT&T launches service ‘Guarantee’ that includes credits for outages
AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its wireless and fiber networks, incl
12h
Indio police says 911 lines not working for AT&T customers. What to know
The Indio Police Department reported the issue on its social media pages shortly after noon Friday. The department urged ...
2d
AT&T Says It Will Now Credit You for Outages and Long Customer Service Wait Times
The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...
2d
AT&T to Credit Customers After Internet Outages
Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...
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Jockeying for desks and parking: AT&T workers say the 5-day office return is off to a bumpy start
As AT&T's five-days-a-week office return begins, employees say getting an open desk can require arriving early.
14h
AT&T Inc. stock outperforms competitors despite losses on the day
Supported by world-class markets data from Dow Jones and FactSet, and partnering with Automated Insights, MarketWatch ...
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Did your internet cut out? AT&T says it will start paying you back for outages
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
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After embarrassing blunder, AT&T promises bill credits for future outages
In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At the time, AT&T said it was automatically issuing credits to affected ...
CNET
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Is AT&T’s Cheapest Fiber Internet Plan Good Enough? Here’s What I Found When I Tried It Out
AT&T's Fiber 300 Plan may not offer the best value, but its speeds should be more than enough for average internet users.
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