Starbucks and Union Agree to Mediation in Quest for Contract
A labor agreement, covering more than 500 U.S. stores, would be the company’s first. Talks stalled last year over wages.
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Starbucks plans to announce corporate layoffs by early March
To "operate more efficiently" will involve making "difficult decisions and choices," he wrote in a letter posted to ...
Starbucks is getting back to basics — but trains baristas in de-escalation to manage new tensions
A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...
Starbucks sales set to drop again as investors wait for turnaround
Brian Niccol, who is four months into his new role, has set forth a raft of measures to improve the coffee chain's business.
Starbucks is instructing workers in de-escalation so they can peacefully reserve bathrooms for paying-customers only
A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...
Starbucks highlights earnings upside from returning to the coffeehouse vibe
Starbucks ( NASDAQ: SBUX) issued its first earnings report with Brian Niccol on the job for a full quarter. The coffee chain ...