Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

securing foreign human resources as needed and attracting inbound visitors. Since these tasks are mainly performed by clerical staff, this policy is limited to clerical staff. Non-Japanese will ...

Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying ...

Starbucks is ending its open-door policy, which allows anyone to use its restrooms or hang out without making a purchase.

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OMAHA, Neb. (WOWT) - There is a new policy in place to grab your everyday items at Open Door Mission. Instead of waiting in long lines, you will need to book an appointment online to shop.

Starbucks said employees would receive training on enforcing the new policy. The new rules reverse an open-door policy put in place in 2018, after two Black men were arrested at a Philadelphia ...