Starbucks recently updated its code of conduct, saying its stores are only for use by “customers and partners.” ...

Brian Niccol, the new CEO of Starbucks, has identified mugs as an integral part of his turnaround plan. As Brian Niccol ...

“Today, I’m making a commitment: We’re getting back to Starbucks,” he wrote. “We’re refocusing on what has always set ...

Starbucks is bringing back some major perks from its pre-pandemic era: Free refills and the condiment bar — but there are ...

A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...

The move is part of the "Back to Starbucks" strategy Niccol has touted as a way to strengthen the company as sales decline. Earlier this month, Starbucks said it would reverse a seven-year policy that ...

Starbucks customers will now have to make a purchase if they want to hang out in Starbucks coffee shops or use its bathrooms, the company told CX Dive Tuesday. The coffee chain sent a letter to store ...

Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced ... in 2018 after a Philadelphia store manager called the police on two ...

Starbucks announced Monday the company is reversing its open-door policy. Six years ago, after a massive PR disaster caused nationwide protests, the world's biggest coffee chain began allowing non ...

Starbucks was on the ... of experience at the company said his store has drifted from those higher standards lately. "It started out as a trendy, quirky coffee shop job, and it's just morphed ...

Starbucks is bringing back its Pistachio beverages for a limited time during this winter season — including the Pistachio Latte and Pistachio Cream Cold Brew. The Pistachio Latte combines ...