It is essential to use anything ethically, whether a product or service, especially if it grows rapidly. Ethics in AI also ...

You pause and smile, a flicker of connection sparking before your mind catches up: it's not a person on the other end.

Unlike traditional robotic systems confined to industrial settings, social robots must interact with dynamic human behavior.

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer ...

With customer experience (CX) at the forefront of business minds, this advancement has sparked the attention of industry ...

Conversational-amplified prompt engineering (CAPE) is gaining interest and use by savvy generative AI users. I explain how it ...

In 2025, technology continues to transform our world at an accelerating pace. Artificial intelligence (AI) has emerged as a ...

Reinforcement learning holds immense promise for robotic control, as it enables autonomous agents to learn through trial and ...

It’s called “The Dead Internet Theory.” The idea is that most of the internet is dominated by AI-generated content, with ...

Adeboro Odunlami is the co-founder of Lawbrella, a platform offering legal support to survivors of image-based sexual abuse.

Uniqode compiled industry reports and news articles to explore significant developments in the restaurant industry over the ...

A new study shows that rapid facial mimicry is especially important for the social interaction between cats. The researchers ...