Starbucks is training staff how to de-escalate conflict after taking away a popular customer perk, and even installing 'panic ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Starbucks is changing its vibe beginning today. The coffee chain is reintroducing elements many customers associate with its ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...

Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...

Employees have received training on the new rules. Starbucks (SBUX) stock is up 7% over the past 12 months, but the company has posted three straight quarters of slumping sales and declining ...

There's no question about it, McDonald's is the most successful restaurant in the history of the world. The company isn't ...

Changes at Starbucks might remind customers of the chain of the old. Beginning Monday, several policies are returning to ...

Starbucks will begin enforcing a new policy requiring visitors to purchase something before using the store bathroom or seating. © 2024 Fortune Media IP Limited. All ...