In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...

Company employees will be subject to a mandatory training titled “Welcome Back to Starbucks” between Jan. 21 and 26, according to Business Insider. “We will be talking about an opportunity ...

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Starbucks said employees would receive training on enforcing the new policy. At the time of the 2018 incident, Starbucks Chairman Howard Schultz said he didn't want people to feel "less than" if ...

Starbucks said employees would receive training on enforcing the new policy. The new rules reverse an open-door policy put in place in 2018, after two black men were arrested at a Philadelphia ...

Employees will receive training on the new policy. Starbucks is also trying to incentivize customers to stay in its cafes instead of ordering to-go by giving perks for in-store orders. Beginning ...

The report also stated that Starbucks employees will receive training on the new policy. Starbucks’ new chairman and CEO, Brian Niccol, told the AP that he wants to reclaim the feeling of a ...

Starbucks is training staff how to de-escalate conflict after taking away a popular customer perk, and even installing 'panic ...