Global business process outsourcing (BPO) operator TaskUs is under scrutiny in India following the abrupt termination of over 300 employees at its facility in Indore, a city in the state of Madhya ...

Patrick Casserly, a trailblazer of Jamaica’s business process outsourcing (BPO) industry, passed away recently at the age of 58 after a prolonged battle with cancer, leaving the industry and wider ...

Peru stands out for its tough stance—remote work is almost extinct. Barely 10% of service sector workers still work from home ...

Rental prices in Buenos Aires soared in 2024, with some neighborhoods experiencing an astonishing 96% increase. While central areas of the city recorded rent hikes of 65%, the western and southern ...

Artificial intelligence (AI) is rapidly reshaping the software development landscape, with machines now contributing to 30% of code generation, according to Cognizant CEO Ravi Kumar. Speaking with ...

Workplace harassment is an undeniable reality. But can a Latin American nation hold accountable the CEOs and executives of companies operating within its borders, even if those leaders are foreign ...