The Priority Services Register is offered by all electricity and water companies. It offers extra help when there is an unplanned cut in electricity or water supply. The Priority Services Register ...

Participatory research is a different approach which aims to empower research participants as collaborators in the process, ...

We are seeking to appoint an Energy Caseworker with fluent Somali language skills and a competent level of English. We are looking for a dedicated and conscientious individual with experience of ...

CSE is working with SGN to help create a network of community organisations that can provide much-needed support for people struggling with the current cost-of-living crisis. The scheme is called Safe ...

Recent steep increases in the cost of electricity mean that it’s more important than ever to find savings. And to do this, it helps to focus on the things that use the most, and so cost you most money ...

There are independent websites that allow you to track the price of heating oil and find a better price: examples of these are BoilerJuice and Fuel Tool. As in the gas and electricity market, new ...

Draughty homes are uncomfortable. It’s also a waste of money if the heat that you’ve paid for escapes through gaps and cold air comes whistling in from outside. The good news is that draught-proofing ...

CSE recently contributed to the Energy Security and Net Zero Committee’s inquiry on unlocking community energy at scale. This ...

This summary report draws on the findings of the Smart Energy Advice Forum, a stakeholder engagement workshop held by the Centre for Sustainable Energy in partnership with National Grid Electricity ...

CSE recently responded to a consultation from Ofwat, the water regulator, on a proposed priority services register for the water companies. The Priority Services Register provides extra advice and ...

CSE’s six-monthly webinar series aims to provide a regular heartbeat of key consumer fairness developments across the smart energy market. This report summarises the key findings from our first ...